Privacy Policy

Last updated: [31/10/2025]

At Pharos Marine Electronics, we are committed to protecting your privacy and ensuring that your personal data is handled transparently and securely.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website [https://pharosmarine.eu] or make a purchase from our store.

1. Data Controller

Pharos Marine Electronics
📞 Mobile: (+30) 694 914 6886
☎️ Phone: (+30) 264 530 2183
📧 Email: [email protected]
🌐 Website: https://pharosmarine.eu
Registered in Greece

2. Information We Collect

We may collect and process the following types of data:

Personal details (name, email address, phone number, shipping/billing address)
Account credentials (if you register an account)
Order details (purchased items, order history, payment method)
Payment data (processed securely by our payment partners; we do not store full card information)
Technical data (IP address, browser type, device, operating system)
Cookies and analytics data (to improve website performance and user experience)

3. How We Use Your Data

Your data is used only for legitimate purposes, including:

Processing and fulfilling your orders
Managing your account and providing customer support
Sending order confirmations and shipping updates
Improving our products and website
Marketing communication (only with your explicit consent)
Ensuring compliance with tax, accounting, and legal requirements

4. Legal Basis for Processing

We process your personal data under one or more of the following legal bases:

Contractual necessity – to fulfill your orders and provide services
Legitimate interest – to enhance website usability and prevent fraud
Consent – for newsletter or promotional communications
Legal obligation – to comply with accounting or tax laws

5. Data Retention

We retain your personal data only as long as necessary:

Order and invoice data are retained for up to 10 years (as required by law).
Contact or support data are retained for up to 2 years after last interaction.
Cookies and analytics data are retained according to your consent preferences.

6. Sharing Your Information

We share your data only with trusted third parties necessary for operations:

Payment processors (e.g. Stripe, PayPal)
Delivery partners (couriers, postal services)
Hosting and IT providers (for website security and backups)
All partners are GDPR-compliant and process your data securely.

We never sell or rent your personal information.

7. Cookies and Tracking

Our website uses cookies to:

Remember your preferences and shopping cart
Enable secure login and checkout
Collect anonymous analytics to improve performance

You can manage or disable cookies anytime through your browser settings.
For full details, see our Cookie Policy.

8. Your Rights (GDPR)

You have the right to:

Access your personal data
Request correction or deletion
Withdraw consent at any time
Restrict or object to processing
Request data portability

To exercise these rights, contact us at [email protected].
We will respond within 30 days.

9. Data Security

We use SSL encryption and secure servers to protect your information.
All payments are processed through PCI DSS-compliant gateways, ensuring that your financial data remains fully protected.

10. Updates to This Policy

We may occasionally update this Privacy Policy to reflect changes in legal or operational requirements.
The latest version will always be available on our website with the “last updated” date.

11. Contact Us

If you have any questions or concerns about how we handle your data, please contact us:

Pharos Marine Electronics
📞 Mobile: (+30) 694 914 6886
☎️ Phone: (+30) 264 530 2183
📧 Email: [email protected]
🌐 Website: https://pharosmarine.eu